Privacy Policy

Trustico Logistics (“we,” “us,” “our”; USDOT 4020728, MC-1516469) values your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have.

1. Information we collect

1.1 Personal information

Identity and contact data: name, email address, phone number, company name.
Application data: position of interest, state, years of experience, CDL class and other details you choose to share with us.
Shipment data: pickup and delivery locations, freight details and other information you provide in a rate request.
Communication data: the content of your inquiries and messages to us.

1.2 Usage data

Technical data: IP address, browser type, operating system and device type.
Interaction data: pages viewed, time on the website and links clicked.
Cookies: small files used to keep the website working and to understand how it is used.

1.3 SMS data

Consent record: your mobile number and the date, time and page where you agreed to receive text messages.
Message data: the content of text messages sent to and received from us.

2. How we use your information

To respond to your inquiries, rate requests and job applications.
To contact applicants about employment opportunities.
To provide and improve our transportation services and this website.
To send text messages you have agreed to receive (see section 3).
To keep our website secure and prevent fraud and spam.
To comply with legal and regulatory obligations.

When you check the SMS consent box on one of our forms, you agree to receive text messages from Trustico Logistics related to account information, customer service, employment opportunities and promotional updates.

Consent is optional and is not a condition of employment, of applying for a job or of purchasing any service.
Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out at any time. Reply HELP for help, or call +1 (380) 234-1110.
Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected for SMS consent will not be shared with third parties or affiliates. The categories of sharing described in section 4 exclude text-messaging opt-in data and consent.

We do not sell your personal information. We share it only when necessary:

Service providers that help us operate (website hosting, email and messaging delivery), bound by confidentiality obligations and only for the services they provide to us.
Legal requirements: when required by law, subpoena or to protect our rights, safety and property.
Business transfers: in connection with a merger, acquisition or sale of assets.

SMS opt-in data and consent are never shared with third parties or affiliates.

5. Cookies

You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.

6. Data security

We use administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy or as required by law.

8. Your rights and choices

Request access to, correction of or deletion of your personal information by contacting us.
Opt out of text messages at any time by replying STOP.
Unsubscribe from emails using the link in the message or by contacting us.

9. Children’s privacy

This website is not directed to children under 16, and we do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date.

11. Contact us

Trustico Logistics, 1509 Blatt Blvd, Ste 1108, Columbus, OH 43230-6679. Phone: +1 (380) 234-1110. Email: [email protected].